Instant Counter Fulfillment

Shipping & Delivery Policy

Printiva operates an on-demand, instant digital printing service fulfilled directly at verified local partner print shops.

Fulfillment Details at a Glance

Instant In-Store Pick-upAll orders are printed on-site at the local print shop you selected or whose QR code you scanned.

Zero Shipping Wait TimeNo courier transit delay. Printing begins immediately upon shopkeeper verification of your token.

Token-Based CollectionShow your Token Number (e.g., Token #3) at the counter to collect your verified physical printout.

No Shipping SurchargesBecause fulfillment is completed in-store, there are zero courier shipping or handling fees.

1. Nature of Delivery: Instant Counter Collection

Printiva is a digital workflow engine for local xerox and print shops. We do not dispatch printouts via third-party courier services (such as postal or freight couriers), as customers typically require immediate physical access to their printed sheets.

When you upload a document through Printiva, the print job is routed directly to the designated local shop's Windows Desktop Agent for immediate printing.

2. Fulfillment Timeline

Turnaround: Physical printing starts immediately after the shopkeeper clicks "Print & Approve" or after online payment verification.
Collection Window: Counter tokens are active for 1 hour. Once your job is printed, your printed sheets are ready for collection at the counter immediately.

3. How to Collect Your Printout

Note down or screenshot your Token Number (e.g. Token #3).
Visit the shop counter where you placed the order.
Tell the shopkeeper your Token Number.
Collect your freshly printed sheets directly from the tray.

4. Shipping Charges

Since fulfillment is on-site instant pick-up, no shipping or delivery fee is levied. You only pay for the exact pages and print configuration specified during document setup.